Last updated: January 15, 2026

Terms & Conditions

These Terms and Conditions govern access to and use of the website credentavo.com, owned by Credentavo S.A. de C.V., with fiscal address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico. By accessing or using our site, you accept these terms in their entirety.

1. Purpose of Service

Credentavo provides financial guidance services, personal finance education, and support in identifying government social assistance programs. Our services are informational and advisory in nature and do not replace certified professional legal, accounting, or financial advice.

2. Requirements for Use

To use our services, you must: (a) Be at least 18 years old or have authorization from a legal guardian; (b) Provide truthful and current information; (c) Be a resident of the United Mexican States; (d) Use the site and its services in accordance with current legislation.

3. Limitation of Liability

Credentavo does not guarantee specific results from the guidance provided. The information shared is general in nature and may not apply to particular situations. We are not responsible for: (a) Financial decisions made based on our guidance; (b) Changes in government policies affecting program eligibility; (c) Economic losses resulting from actions taken without independent verification.

4. Intellectual Property

All website content, including text, graphics, logos, images, educational materials, and software, is the property of Credentavo or its licensors and is protected by Mexican and international intellectual property laws. Reproduction, distribution, or modification without prior written authorization is prohibited.

5. User Conduct

By using our site, you agree to: (a) Not provide false or misleading information; (b) Not attempt to access restricted areas of the system; (c) Not use the site for illegal purposes or purposes contrary to morality and good customs; (d) Not collect information from other users without their consent.

6. Jurisdiction and Applicable Law

These Terms are governed by the current legislation of the United Mexican States. For the resolution of any dispute arising from these Terms, the parties submit to the jurisdiction of the competent Courts of Mexico City, waiving any other jurisdiction that may correspond to them.

7. Modifications

Credentavo reserves the right to modify these Terms and Conditions at any time. Modifications will take effect upon publication on the website. Continued use of the site after publication of changes implies acceptance.

8. Contact

For any inquiries related to these Terms and Conditions, you may contact us at: legal@credentavo.com or by phone at +52 (55) 4170-8923.

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